Tickets are available for purchase online on our website. Dates and time slots are used to make purchases.

Nope! You can present your tickets using a mobile device. Together with a legitimate ID, you must show your ticket on your phone.

Entry requires presenting a photo ID that matches the name on the ticket. Be aware that parties must enter in groups.
We will be pleased to make accommodations for any members of your party who are unable to attend and would like to transfer their ticket to another visitor. Make sure you inform our guides at the entrance.

Kids aged 3 and below do not need a ticket to enter our museum.

Regretfully, tickets cannot be purchased at the door. On the other hand, you can buy your tickets online in advance.

Yes! Assuming you arrive at your designated time slot, Colossal Museum locks its doors once the last visitor has completed their tour.

Kindly be on time. Keep in mind that your ticket is only good for the time and day that you bought it. We offer a 10-minute grace period following your 30-minute reservation window; if your slot is unused, we are unable to refill tickets. Your reservation may be changed at least 24 hours in advance of your arrival, but not on the day of the event or thereafter due to our limited capacity.

You can access the museum at any moment during our operating hours if you have acquired a VIP ticket. Please check the most recent operating hours are provided by our ticketing calendar for that particular day, as there are occasionally private events and modifications to the operating hours.

We have the right to refuse your access and you will not be eligible for a refund if you miss your time slot on that particular date.

All visitors, regardless of age, can enjoy an inclusive experience at Colossal Museum. To be sure, though, please check the Colossal Museum website for availability, as certain times may be blocked out for special occasions. Children under the age of three enter free! Please get in touch with us for further information as students may be qualified for a student discount. When visiting Colossal Museum, guests under the age of thirteen must be always accompanied by an adult or legal guardian to ensure their safety and comfort.